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0FFICE 2016 FOR MAC DROPDOWN LIST NOT WORKING WINDOWS

Attached is a guide on ensuring the SolutionMetadata Registry key is correctly set.

If this error is shown in Load Behavior for the Templafy add-in within the COM add-ins section of the Office application, there could be a number of reasons, issues with the prerequisites which might need to be repaired or re-installed to resolve this. A runtime error occurred during the loading of the COM add-in" If not, please manually delete it before installing Mircosoft Office and Templafy again.

Alternatively, please uninstall Templafy and Microsoft Office, ensuring that the office.dll file in the above file location is also remove.

After doing so, please check if Slideproof now works. An office.dll file from a known working machine could be used to replace the problem one in the above location.If the above steps do not work and Slideproof tools are still missing from the PowerPoint ribbon, there may be a problem with the office.dll file.Ĭ:\Windows\assembly\GAC_MSIL\office\15.0.0.0_71e9bce111e9429c.After the above steps, open the affected Office Application to se if the Templafy add-in now loads.LoadBehavior must be set to 3 (Load at startup) if it isn't ready.Expand HKEY_CURRENT_USER and navigate to (change " Outlook" depending on Office application:Ĭomputer\HKEY_CURRENT_USER\Software\Microsoft\Office\ Outlook\Addins\įor the Templafy Slideproof add-in navigate to:Ĭomputer\HKEY_CURRENT_USER\Software\Microsoft\Office\PowerPoint\Addins\.

While Office applications are closed, open Windows Registry Editor.Check Templafy Office add-in logs and/or check for error messages in Windows Event viewer:Ĭheck if load behavior is set to Load at startup.Path: Outlook/Word/PowerPoint/Excel > File > Options > Add-ins > Disabled Items > GO. If so, select it and hit Enable to see if the add-in now appears in the application. If the add-in is not in the list, go to 'disabled Items' as shown below to see if Templafy is listed there.If the add-in is not enabled, please do so by clicking on the checkbox A runtime error occurred during the loading of the COM add-in'. The most common message, indicating a problem, would be 'Not loaded.If the add-in is working correctly, it will display 'Load at Startup'. If the add-in is enabled as below, toggle the checkbox to see if there is an error message in the bottom of the dialogue box where it says 'Load Behavior'.

Path: Excel > File > Options > Add-ins > select COM Add-ins from the Manage list > Go Look for Templafy Add-in Path: Outlook/Word/PowerPoint > File > Options > Add-ins > Com Add-ins > GO Check if load behavior is set to Load at startupĬheck if Templafy add-ins are enabled in an Office application.If the add-in is not enabled, please do so by clicking on the checkbox.Check if Templafy add-ins are enabled in an Office application.The troubleshooting steps described reference Templafy VSTO add-ins, however the same steps can be used for the Templafy SlideProof add-in which is specific to PowerPoint. This article is about troubleshooting missing add-ins in Office.

0FFICE 2016 FOR MAC DROPDOWN LIST NOT WORKING WINDOWS